Your daily operating picture: learners, renewals, medicals, CAA work and documents that need attention.
Luke Concierge
Ask about learners, documents, CAA readiness, scheduling or renewals -- every answer is computed live from real stored data, and it will say so honestly if it can't find something.
All learners
| Learner | Stage | Renewal | Medical | CAA | Docs |
|---|---|---|---|---|---|
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Prioritise enrolments, learner documents, enquiries and compliance work from one action queue.
Enrolments awaiting review
Learner-submitted enrolments, oldest first. Approve or return for correction with a reason.
New leads
New enquiries awaiting review. A duplicate check runs before any learner record is created.
Enrolment Communications
Staff review only. Preview and approve the saved draft; recording dispatch records a manual staff action and does not deliver an email.
Course Intro Preview
Preview the course-specific welcome message, next steps and document checklist before sharing it with a learner.
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CAA Submission Status
Track the learner's file from submission through licence delivery. Every status update is timestamped.
Certificates
Issue a numbered certificate once the learner is eligible. Duplicate certificate numbers are blocked automatically.
The live operating spine from enquiry through renewal. Statuses describe real evidence and controls; unresolved external or staff decisions stay visible instead of being treated as complete.
Learner journey
Select a learner to see the same journey against that learner's stored evidence. Quote information remains hidden for no-quotes roles.
Learners waiting for instructor review and recommendation sign-off.
Your profile, enrolment, documents and outstanding actions. Progress saves automatically.
Verify your WhatsApp for the training line
To ask about your own training progress or request an exam slot on the RPAS training WhatsApp line, first verify that the WhatsApp number is yours. Enter the WhatsApp number we have on your learner record, then send the six-digit code shown below from your own WhatsApp to the RPAS training line within 10 minutes. The code is single-use and short-lived — never share this code with anyone; RPAS staff will never ask you for it.
Book an exam slot
When you feel ready, choose a day and slot. The team confirms every booking before it is final.
Official CAA forms — pre-fill only. The source form must never be redesigned or overwritten. Review field placement against the current printed CAA form before confirming a template for operational use.
Build a real, priced quote from RPAS's own authoritative course pricing. Staff-only -- discounts are never visible to learners or the public.
New quote
Recent quotes
Create and review training requests. A coordinator must approve every booking before it is confirmed.
New request
Exam sessions use the fixed 09:00 and 12:00 slots. Other training requests use the selected date.
Pending staff confirmation
Recently decided
Report an issue, ask how to complete a task or suggest an improvement. Urgent operational issues are prioritised for staff follow-up.
New ticket
Tickets
Review customer enquiries, take over conversations and keep internal notes in one place.
Restricted runtime health, integration status and operational diagnostics.
Manage individual staff access, system controls and the isolated demonstration workspace.
Demonstration workspace
Restricted admin control. Demonstration records are pseudonymised, clearly labelled and never included in real business metrics.
Create staff account
A secure temporary password will be shown once after account creation. The staff member must change it on first sign-in.
Staff accounts
Change your own login email or password, or sign out every other session for your account. Both changes require your current password.
Change email
Change password
Sign out everywhere
Invalidates every session for your account, including this one -- use this if you signed in on a device you no longer trust.